BUILT FOR INDEPENDENT AUTO BODY SHOPS
More Google Reviews.
Less Work For Your Shop.
Turn completed repair orders into verifiable 5-star Google ratings automatically. ReviewBay sends targeted SMS prompts when customers pick up their vehicle, driving consistent reviews without manual staff follow-up.
No Setup Fee
$149/Month
Cancel Anytime
THE MANUAL REQUEST STRUGGLE
You're Fixing Cars.
But Are You Getting Reviews?
Your customers trust your wrenches, pay their invoices with a smile, and drive away happy. Yet when they leave the repair bay, asking for a review slips through the cracks of a hectic shop day.
Busy Front Desk
Your service advisors juggle ringing phones, parts orders, technician schedules, and vehicle pickups. Manually drafting review texts or handing out QR cards always falls to the bottom of the pile.
Missed Opportunities
Over 80% of satisfied car owners will leave a 5-star rating if asked within 60 minutes of service. Wait 48 hours, and that intent drops to zero as everyday life takes over.
Local Competition
The franchise shop down the avenue might not provide better mechanical work, but their review count grows by 15 every week. On Google Maps, drivers choose volume and recency first.
Great wrench time shouldn't be lost to invisible online reputation.
3-STEP OPERATIONAL FLOW
From Vehicle Pickup to
Review Request. Automatically.
Zero manual messaging or counter disruption. Your service advisors carry on with business as usual while automated review collection runs reliably in the background.
STEP 01
Mark the Vehicle Picked Up
When a customer picks up their vehicle, your team opens a simple bookmarked form and enters their name and phone number. It takes just seconds, with no complicated software to learn.
STEP 02
We Send the Text
A personalized, friction-free SMS reaches the customer while their satisfaction is fresh. One tap opens Google Maps directly to your shop's review page.
STEP 03
Track Your Progress
Watch your shop climb Google Maps rankings. Real-time conversion tracking reports new 5-star ratings, technician benchmarks, and sentiment insights every month.
Keep your existing shop software. We handle the setup.
STAFF WORKFLOW ADVANTAGES
Built for Body Shops.
Designed to Save Time.
Eliminate awkward counter asks and busy front-desk bottlenecks. Give your shop a completely hands-off reputation engine.
Consistent Review Requests
Every vehicle checkout triggers an invitation automatically. Never rely on busy advisors remembering to ask during peak pick-up rushes.
Automated SMS Follow-Up
Timed SMS reminders reach drivers at peak convenience, capturing verified 5-star Google reviews without any staff time invested.
Simple Staff Workflow
Zero complex portals for front-office estimators to learn. Keep existing repair management routines completely unchanged.
Monthly Reporting
Clean executive summaries delivered straight to the shop owner detailing monthly review totals, employee mentions, and rating velocity.
SIMPLE, TRANSPARENT PRICING
Everything You Need.
One Simple Price.
Full access to our automated review acceleration engine without locked tiers, hidden fees, or user limits.
COMPLETE AUTOMOTIVE REPUTATION SUITE
$149 / month
Flat, predictable pricing for independent automotive repair shops and collision centers.
- Automated SMS review requests sent within 15 minutes of vehicle pickup
- Direct 1-tap Google Review redirection to maximize verified 5-star submissions
- Private negative feedback mediation gate to protect your public shop rating
- Customized SMS sender name and personalized shop message templates
- Live shop analytics dashboard tracking conversion rates and technician performance
- Unlimited customer contacts, dispatch triggers, and automated review requests
- Seamless shop management software and POS integration sync
- Dedicated account manager onboarding and white-glove technical support
No setup fee. No long-term commitment. Cancel anytime with 1 click.
NO SURPRISES
Frequently Asked Questions
Have questions about how ReviewBay works with your shop? Here is complete transparency on integrations, day-to-day workflow, and getting up and running without disruptions.
Will ReviewBay integrate directly with our existing shop software?
Yes. ReviewBay connects seamlessly with leading automotive management platforms and invoice workflows via native connectors and secure webhooks. Whenever a repair order is marked closed or paid, the review invite sequence triggers automatically without manual export.
Does our staff need special CRM training or extra screen time?
Zero extra training is required. Your service advisors, technicians, and front desk staff continue using your existing software exactly as they do today. ReviewBay runs entirely in the background without adding any friction to your service bay counter.
How quickly can our shop be fully onboarded and live?
Most repair shops are active within 15 minutes. Our guided onboarding verifies your Google Business Profile connection, syncs your management system triggers, and sends a test dispatch so you can start capturing verified reviews the very same afternoon.
Do you guarantee 5-star ratings on Google?
No tool can legally guarantee 5-star reviews due to Google's strict anti-gating policies. Instead, ReviewBay optimizes automated delivery timing to catch satisfied motorists at their peak happiness moment, while routing private feedback channels for any resolved service concerns.
Are we tied to a long-term contract or cancellation penalties?
Never. ReviewBay operates on transparent, month-to-month billing. There are no lock-in agreements, cancellation penalties, or setup renewal fees. You stay because the platform consistently drives verified automotive review volume for your shop.
SEAMLESS AUTOMOTIVE REPUTATION
Your Next Great Review Starts With Your Next Completed Repair.
Make requesting Google reviews part of your shop's everyday process. Turn happy drivers into verified 5-star customer testimonials before they even leave your parking lot.
- Zero disruption to your shop management system (SMS / DMS)
- 1-tap review link delivers customers directly to Google Maps
- Automated follow-up sequences configured specifically for auto repair
Built for Independent Shops & Multi-Location MSOs
No credit card required • 15-minute live preview • Setup assistance included
Automated Google Review Requests for Independent Auto Body Shops. Modern reputation infrastructure built specifically for collision repair operators.
Address
ReviewBay Inc.
100 Motor City Way
Suite 400
Detroit, MI 48226
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ReviewBay is an independent service and is not affiliated with Google.